Xero authentication app

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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Manage multi-factor authentication – Xero Central

 

This article is for everyone who uses Xero. Check your device’s operating system. To use Xero Verify, it needs to be iOS If you’re logged into Xero, you can change devices in your account settings. If not, you’ll need to use a backup method. Find out more about how to change the device you use for MFA. After you add a backup email address, Xero sends you an email containing a code to confirm your address.

If you don’t receive an email, try these fixes:. To fix, you can:. When prompted to respond to a push notification or enter a code, click Use a backup method instead. Use your backup email or answer your security questions. A push notification can take up to 15 seconds to come through. Alternatively, on your Xero login screen click Use a backup method instead to authenticate your login using a 6-digit code or backup email address.

To fix, click Log in and try again. For security reasons, apps generate new codes every 30 seconds. Even though your authenticator app might show a space after the first three digits of the code, enter the code without the space. If you’re using an app other than Xero Verify, the codes will be time-based. To ensure the time on the device your authenticator app is installed on is accurate, let your network provider automatically set the time.

Once you’ve entered the code and logged in to Xero, you can close the authenticator app. You don’t need to delete it. You can avoid problems with time-based codes by switching to Xero Verify. It’s also the only app that lets you use push notifications for quick and easy authentication in Xero. If you use your backup email to authenticate your Xero login, you should receive an email from Xero containing a verification code.

If you have trouble answering your security questions to authenticate your Xero login, try entering your answers again. You might have entered the wrong answer. You can change your backup method to using a backup email instead. When you log in to Xero, you can select a box to skip the authenticate step for up to 30 days.

The Trust this device feature is only available if you log in using an authenticator app on a device such as a smartphone or desktop computer. It isn’t designed to work if you’re logging in using a backup method, as these methods should only be used if you can’t access your authenticator app.

The Trust this device feature is also linked to the specific computer and browser you were using when you selected the box. During setup, Xero generates a new QR code or setup key to enter into your authentication app. If you lose your phone or device that has your authenticator app on it, we recommend you change your Xero login password. If you use security questions as your backup authentication method, you might also want to change your security questions.

When you get a new device, set it up with MFA. If MFA is mandatory for you, you’ll need to do this before you use Xero. You can use your backup authentication method to log in to Xero until you’re all set up. If you don’t yet have a new device, find out how to set up MFA without a smartphone or tablet. Wait 15 minutes then try logging in again.

Ask our community of customers, accountants and bookkeepers. Skip to main content Search icon Search Xero Central. Overview Fix a problem setting up or logging in with multi-factor authentication MFA.

Understand how to use QR codes and authenticator apps. What to do if you lose your authentication device or are locked out of Xero. You can’t download Xero Verify Check your device’s operating system. You don’t receive an email with a confirmation code After you add a backup email address, Xero sends you an email containing a code to confirm your address. If you don’t receive an email, try these fixes: Check you entered the right email address.

If not, click Entered the wrong email address? See if the email went to your spam folder. Wait a couple of minutes, then refresh your email inbox. To fix, you can: Start the set-up process again Generate a new email by clicking Entered the wrong email address? Check your device settings to make sure notifications are turned on for your device and Xero Verify.

If you haven’t, you can do this in your device’s Settings , under Focus. Click Resend notification. Click your initials or profile image at the top of the screen, then select Account.

Otherwise click Change to set up push notifications. Another user has logged in on the same computer using the same browser. Try rescanning the QR code. Click Enter a setup key instead. Start the set-up process again. Make sure you enter your Xero user email address on the contact form. Prove you’re the owner of the account. This is necessary to ensure there’s no unauthorised access. What’s next? Tried our troubleshooting steps and still having problems? Contact us to reset your MFA. Still have questions?

Start a discussion Ask our community of customers, accountants and bookkeepers. Contact Xero support Raise a case with our support team.

 

Multi-factor authentication | Xero UK.How to set up Xero Multi Factor Authentication (MFA) – WK Advisors and Accountants

 

This article is for xero authentication app businesses who use Xero. We recommend installing the Xero Verify authenticator app so you can receive push notifications for xero authentication app and easy authentication. Find out how to install an authenticator app on your new device and set it up with your Xero account. You can change the app you use to authenticate yourself when you log in to Xero. We recommend Xero Verify for quick and easy authentication using push notifications. To use Xero Verify, your device’s operating system needs to be iOS Click your initials or profile image, then select Account.

If you’re switching from Google Authenticator to Xero Verify, our video shows you what to do. You can change your backup email address to another address. It needs to be different to the one you use to log in to Xero. When you set up MFA, Xero asked you to xero authentication app an authentication backup method. You can change your backup method at any time.

You need to turn off MFA, then set it up again and choose a different backup method. To change your security questions, you need to turn off MFA, then set it up again xero authentication app choose new questions and answers. Ask our community of customers, accountants and bookkeepers. Skip to main content Search icon Search Xero Central.

Follow these steps to change the app you use. Log in to Xero authentication app using a web browser. Under Additional Securityclick Change in the Connected device section. Choose an authentication method, then follow the steps on screen to authenticate xero authentication app.

Choose an authenticator app. Follow the steps on screen to install or set up the app. Next to Backup email addressclick Change. Enter your new backup email address, then click Continue. Go to the inbox for your new backup email address and open the email from Xero. Enter the code shown in the email, then click Confirm. The backup method options are: Use a backup email address. Answer security questions. Under Additional Securityclick the menu icon next to Multi-factor приведенная ссылка. Click Turn off multi-factor authentication.

Enter the code from your authenticator app, then click Disable. Click Finish. In your account settings screen, click Set up next to Multi-factor authentication. Follow the steps on screen to set up MFA again. When prompted, choose the backup method you now want to use. When prompted, enter your new security questions and answers.

Ensure that your security answers are five or more characters. Open the Xero Verify app on your xero authentication app. Tap Scan QR code or Enter setup key. Set up MFA for your new Xero account. Tap Add another account.

For the account you want to delete, swipe towards the left of your xero authentication app. Tap Delete. Tap and hold the account you want to delete. Tap on the trash can icon. What’s next? If you’re having problems with your MFA, xero authentication app out xero authentication app page on how to fix common issues. To turn off MFAyou’ll need to log in to Xero to disable it. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers.

Contact Xero support Raise a case with our support team.

 
 

Set up multi-factor authentication – Xero Central.‎Xero Verify on the App Store

 
 
Xero Verify is Xero’s own authentication app that allows you to receive a push notification to verify it’s you. Where do I get the Xero Verify app? The Xero Verify app is available on the Apple and Google app stores. If you don’t have a smartphone you can download the Authy app onto your laptop or PC to enable multi-factor authentication, also known as MFA on your Xero account. Log into Xero with your username and password. Read the benefits that MFA provides and then click “Setup multi-factor authentication.” Select the “use my own app” option. Xero Verify is the only authenticator app that sends push notifications when you log in to Xero. Download Xero Verify from the Apple or Google app store. Step 2: Sync the app with Xero.